SMS / Text Messaging Terms

Last updated: July 24, 2026

Program

OctoWork sends transactional text messages on behalf of independent service businesses that use OctoWork. If you are a client of one of these businesses, you may receive appointment reminders and job/ticket status updates about your own service.

How you opt in (consent)

You provide consent to your service business directly. When you book or are onboarded, you give the business your mobile number and agree to receive text updates about your service — verbally (in person or by phone) or on the business's own intake/booking form. Your business records your mobile number in OctoWork and enables text updates only after you have agreed.

Message frequency

Message frequency is recurring and varies based on your job activity — typically 1–5 messages per job.

Cost

Opt-out & help

Reply STOP to any message at any time to stop receiving texts. Reply HELP for help, or contact us at support@octowork.co / 214-799-1557.

Privacy

Your mobile number is used only to send these service messages and is never sold, shared, or used for marketing. See our Privacy Policy for details.